20 Things Learned from Tech Support

I was covering Paul’s Tech Support role last week and came across this:

  • As long as the world turns, users will still have problems
  • Substance abusers and computer operators are the only folks called users. This isn’t by chance
  • When in doubt. Reboot

Read more at the source

Treat Me to a Tea

Posted in Computers

Microsoft Works is now free

This came as a bit of a surprise to me.

So many PC vendors install it on their machines that I’ve always taken it for granted. In fact it tends to be the first thing I uninstall from any new PC that comes my way. I probably have draws full of unopened Works CDs.

Techcrunch has more information for anyone that might be interested.

Treat Me to a Tea

Posted in Windows